What is wireless broadband and how does it work?
We operate over 20 transmitters strategically located that communicate with your radio unit/Customer Premises Equipment (CPE). The CPE is mounted outside and connected inside to the customer's computer or a router with an Ethernet cable.
How fast is Kerry Broadband?
Pretty fast. Kerry Broadband offers all customers a minimum download/upload speed of 1Mb/s(subject to FUP) This means you can download information at a very high speed.
What equipment do I need?
All you need is a computer that meets the minimum requirements; it will need a network card, also known as an Ethernet card fitted to your computer (most modern computers have these as standard) to connect to the Customer Premises Equipment (CPE). We will supply you with all the Customer Premises Equipment (CPE) you need to access the network.
Will I have to purchase any additional equipment?
We provide the radio equipment required to get you connected to the internet. If you require wireless access around your premises, you will need a wireless router. These can be purchased from any computer shop.
Who do I contact if I have technical difficulties?
Please call us on 066 7136657 for all technical queries
What if my speed is slow?
Many issues affect speed such as contention. If you think you are experiencing speed issues, please complete 3 speed tests from http://cork.speedtest.net and email the results to us. Do NOT complete a speed test while using a wireless router. Tests can only be done while connected directly to the KBB connection and NOT to a wireless router. Results received while using a router will be discarded.
