Are there download or upload limits?
There are monthly limits on the amount of data that can be downloaded or uploaded, however we do not charge anything extra should you exceed your limit. Users whose usage is deemed excessive on a regular basis will be contacted and restrictions will be used if the activity persists. It is important to remember that your Internet connection is a shared resource. Our acceptable usage policy states that you can't use your connection in a way that adversely affects other users' online experience.
Can someone spy on me while I am using my Kerry Broadband connection?
No. We use industry standard security backed up by our proprietary authentication together with other measures to ensure the security of our home and business users.
Will my games work over your wireless?
Yes. Wireless works very well for gaming and in some if not most cases has lower latency then comparable types of service.
Are there any services that are incompatible with Kerry Broadband?
Yes. We cannot guarantee that filesharing applications like Kazaa, Bittorrent, Limewire and Bearshare will work as it puts too large a load on our network.
Can I keep my email account with another Internet Service provider?
Yes. There is no need to change your email address but you may need to change your SMTP or outgoing server address.
Can I use my phone while I use the internet?
Yes. Kerry Broadband uses fixed wireless technology and does not require a phone line. In fact, the availability of Voice over IP (VoIP) technology means that many people will no longer need a phone line at all.
